Refund Policy

1. Introduction

At AssignmentWaala, we strive to provide the highest quality academic assistance services. We understand that sometimes circumstances change, and you may need to request a refund. This Refund Policy outlines the conditions under which refunds are granted and the process for requesting them. Please read this policy carefully before placing an order.

2. Refund Eligibility

You may be eligible for a refund under the following circumstances:

3. Non-Refundable Situations

Refunds will NOT be granted in the following circumstances:

• If you have downloaded, copied, or used the delivered work in any way
• If you change your mind after the expert has started working on your assignment
• If you provided incorrect, incomplete, or misleading assignment requirements
• If you failed to respond to our requests for clarification within a reasonable timeframe
• If the work meets the specified requirements but does not receive the desired grade
• If you violate our Terms of Service
• After the agreed deadline has passed and work has been delivered
• For services that have been completed and accepted by you

4. Refund Amounts

The refund amount depends on when you request it and the circumstances:

5. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Support: Email us at support@assignmentwaala.com or use the contact form on our website with your order number and reason for the refund request.
2. Provide Details: Include your order number, payment transaction ID, and a detailed explanation of why you are requesting a refund.
3. Review Process: Our team will review your request within 2-3 business days and may contact you for additional information.
4. Decision Notification: You will receive an email notification about the status of your refund request.
5. Refund Processing: If approved, refunds are processed within 7-10 business days to your original payment method.

6. Revisions Before Refunds

Before requesting a refund for quality issues, we encourage you to request revisions:

• We offer unlimited free revisions within 14 days of delivery
• Revisions must be based on the original requirements provided
• Changes to original requirements may incur additional charges
• Revision requests must be specific and clearly outlined
• We aim to complete revisions within 48-72 hours

Refund requests will only be considered after we have attempted to resolve the issue through our revision process.

7. Payment Method Specific Terms

8. Dispute Resolution

If you disagree with our refund decision:

1. You may request a review by our senior management within 7 days
2. Provide any additional evidence or documentation to support your claim
3. We will conduct a thorough review and provide a final decision within 5 business days
4. Our decision after the review process is final and binding

We are committed to fair and transparent resolution of all refund disputes.

9. Chargebacks

We strongly discourage initiating chargebacks without first contacting us to resolve the issue:

• Chargebacks should only be used as a last resort after exhausting our refund process
• Unauthorized chargebacks may result in suspension of your account
• We reserve the right to dispute illegitimate chargebacks with evidence
• Chargeback fees may be charged if the chargeback is found to be fraudulent

Please contact our support team first, and we will work diligently to resolve your concerns.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We will notify users of significant changes via email or through a notice on our website. Your continued use of our services after any modifications indicates your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about our refund practices.

11. Contact Us

For refund requests or questions about this policy, please contact us: